30"L BRASS CHIME BRASS ON CORD

Liked the size of the bells and the sound of those bells that actually chimed. Half of the bells made no sound at all. I emailed my comment to customer service to see if they would replace the non-ringing bells, however, I have yet to hear from them. It's been at least three weeks. Would like to buy more, however, if only half the the bells actually ring, there's not much point.